Warranties & Refunds

Satisfaction Guarantee

  • For feeders purchased directly from Kichi Systems, LLC:  Within 30 days of your purchase of a feeder from us,, if for any reason you are not satisfied with your feeder, please return it (in the original packaging if possible) shipping prepaid, to the address shown below.  We will promptly refund your original purchase price or replace the feeder if you desire.  If your feeder was purchased from others, please contact them for their return policies.

 

Limited Warranty

  • Your feeder is covered for any defects in materials or workmanship for one year from date of purchase.  This warranty does not cover the leather lure which needs to be replaced periodically.  Contact us for all warranty issues and include purchase information if not purchased directly from us. 

 

Shipping Damage

  • Your feeder was inspected prior to shipping.  If upon unpacking your feeder you notice any damage, please contact the shipping company to report the damage and file a claim.  If you return a damaged feeder to us, we will not be able to file a claim nor will we reimburse you.  Please notify us of any shipping damage.